Title: Service Engineer
Line Manager: Engineering Manager
Salary package: Dependant on experience
To undertake water hygiene/water treatment works as per the requirement of the Department, in accordance
with agreed schedules/scopes, ensuring full compliance with relevant standards, codes of practice and
legislation. To uphold Health and Safety standards, and ensure that the company's codes of practice are always
observed, whilst maintaining a professional image of the Company at all times.
To undertake all aspects of water hygiene/treatment works for all types of water systems and water
treatment equipment, as detailed on the assigned contract/work sheets, ensuring full compliance with
relevant legislations and Health and Safety standards, and that the company's codes of practice are always
To ensure that customers receive the best possible service at all times, and that work is completed to the
highest standard, including production of concise and accurate reports for all work undertaken.
To ensure that any problems encountered while on site or any urgent remedial works required are
immediately identified to the Operations Manager and/or the Line Manager, depending on the nature of the
To maintain good levels of communication both with the operations team and the customer if necessary, so
that progress on allocated jobs is always known.
To use every available opportunity to seek out remedial works or new leads for the Department.
Utilise knowledge and experience gained to train less experienced engineers and new graduates, so as to
ensure the high standards expected are maintained throughout the company.
To uphold the image of the company, by conducting and presenting themselves in a professional and
responsible manner at all times.
To maintain knowledge of water hygiene practices and legislations, and water treatment products and
equipment, and to ensure any training requirements are highlighted to the Line Manager.
To assist the Equipment Department with the commissioning of water treatment equipment as agreed with
the Operations Managers.
Minimum ‘O’ Levels/GCSE’s or equivalent.
Minimum 2 years practical site experience is advantageous.
Excellent planning and organizing skills.
Excellent communication skills.
Good knowledge of all water treatment legislation would be of benefit.
Good computer skills, including Word and Outlook.
Plumbing and/or electrical qualification or experience are highly desirable, but not mandatory.
Full Valid UK Driving licence.
A good knowledge and understanding of a wide range of water treatment plant – eg water softeners,
chlorine dioxide units, UV systems, chemical dosing plant – would be beneficial.
A well-motivated, dynamic and hard-working individual with the drive and determination to surpass
Must be enthusiastic, understand and demonstrate the importance of customer satisfaction to the highest
standard, and thrive when working under pressure.
Must demonstrate integrity, honesty, dignity, professionalism and respect in all dealings with customers
Can participate effectively in teamwork and use own initiative when required. Must be a team player.
Must be a flexible individual who enjoys the challenges of meeting deadlines with the willingness to go the
extra mile when necessary, to ensure the needs of the customer are met.
Must be eligible to work in the UK.
Ideally located within 30miles of our office, but this is open to discussion.