Job Title: Scheduler
Location : Slough , Berkshire
Salary : £30,000 - £40,000
To plan and schedule all works undertaken by the business whilst ensuring that they are carried out in accordance with contract SLI’s and customer requirements. Monitor job completion customer service support to field operatives, sub-contractors and liaise with key clients. To act as the subject matter expert in relation to the corporate work management system (Geopal) and provide accurate and timely MI
Contacting customer regarding planned work requests, prioritise and manage customer expectations of service provision.
Liaise with Client representatives regarding works progress, problems and outcomes.
Co-ordinate, prioritise and schedule work requests to field operatives and contractors as required to ensure optimum performance under Client contract requirements.
Monitor ongoing performance on job management against targets and liaise with Operations Manager where appropriate.
Record Keeping / Administration
Tacking job completions and proactively seek update from field ensuring data entry into all job management systems are maintained effectively
Ensure all associated administrative systems are maintained as required.
Maintain updates on the IT Systems and ensure correct data input and quality of information.
Hold a minimum of GCSE level English and Maths or equivalent
At least 5 years experience in a similar role
Skills and knowledge:
Time management and planning organisation
High Attention to detail
Excellent IT skills and relevant knowledge of relevant WMS software including GeoPal (a distinct advantage)
Ability to remain calm under pressure
Strong Problem solving
Work as part of a team and individually
IT literate and proficient in using Microsoft Office
Ability to work to achieve high levels of accuracy in busy working environment
Ability to prioritise workloads
Ability to communicate effectively with all staff levels
Willingness to help across all departments as and when required