We are looking for a commercially aware Multi-Utility Construction Manager with strong leadership skills to join us in the South East (ideally West/North London) in a home-based role.
About the Role:
The Multi-Utility Construction Manager is ultimately responsible for all projects within their designated area. They will lead a team of site-based MU Site Managers and work with the MU back Office in the effective delivery of onsite Electricity, Gas, Water and Fibre mains infrastructure and connections to meet customer requirements.
You will be responsible for and report monthly on the operational and financial performance of a large portfolio of projects.
Key responsibilities and duties of the role:
Manage regionally-based Site Management and onsite delivery teams to ensure the timely, quality and cost-effective delivery on their portfolio of projects.
Monitor and promote the continued improvement of the commercial and financial performance of the projects being delivered within the MU team
Conduct monthly one to ones with the Site Managers and review project performance including HSEQ, commercial, financial and customer service delivery
Develop and maintain a strong Site Management team ethic ensuring consistency of approach and sharing of ideas
Review the monthly financial report and provide a narrative to good and poor performing projects.
Lead the handover of new projects into MU ensuring that the Infrastructure team provide the necessary information for the Handover (to be conducted in conjunction with the MU performance Manager)
Maintain close management of large Multi-Phase and Key Projects
Attend customer meetings to support the SM and provide the customer high-level feedback where requested.
Where required, support and step in for other MU Construction Managers or the MU Performance Manager
Promote and demonstrate a culture of Health Safety & Quality at all times.
Promote strong communication with external and internal customers at all times.
Work closely with the MU Performance Manager to continually improve the back-office support function
Act as point of escalation for customer complaints in regards to the delivery of onsite Mains and services installation.
Liaise with the Resource Manager to ensure MU Team works are appropriately resourced to meet the workload.
Liaise with the Electrical, Gas & Water Technical Managers on any technical aspects relating to your projects
Authorise CVR’s within your authorisation level, and liaise with Design to ensure timely responses whilst managing customer expectations
Ensure the appropriate training needs of your teams are met (both technical and behavioural)
Authorise material/sub-contractor orders up to authorisation level.
Manage on-site stock and implement and maintain a cost-effective site materials solution
Liaise with relevant internal departments to drive continual improvement in the MUT’s delivery.
Build relationships with the electric, gas and water adopting networks and endeavour to resolve all technical queries and CAR’s in a timely manner
Be commercially aware of the company's position in the industry and act as an ambassador for the company at all times.
What we are looking for:
The successful candidate for the Multi-Utility Construction Manager role will possess the following skills and experience:
Previous team management experience in the utility sector.
Previous multi-utility delivery experience
Strong approach to customer service
Strong leadership skills
Strong influencing skills
Strong communications skills
Good knowledge of Microsoft office software
Ability to work within a team
Full UK driving license