Account Manager - Water / Construction
- Deadline: 08.03.2024
Our client is a Tier 1 main contractor that works in the Water industry and they are currently looking to recruit an Account Manager for their London offices.
The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management. You will Identify areas for innovation and investment to assist with growth.
Achieve growth in all areas of our Group and ensure sales targets are monitored to ensure targets will be achieved.
Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships.
Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.
Work with our client's senior management to ensure leads are generated where appropriate.
Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business.
Work closely with Business Unit Management, Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers.
Identify mailshots and exhibitions that we should attend as a business.
Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service.
Monitor competition from a sales perspective and ensure that all information is shared.
Customer Relationship Management:
Manage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipeline of opportunities.
Participate in networking at industry events and exhibitions to benefit the business.
Ensure customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers.
Experience and in-depth knowledge and understanding of working in sales
Strong verbal and written communication skills
Good time management and planning skills
Ability to prioritise workload and meet deadlines
Strong presentation skills
IT skills, CRM and design software experience are essential
Experience of working in the construction and hire industry