User Researcher
UK Central Government, Blackpool, UK to £450 per day
This contract with our UK Central Government client is OUTSIDE IR35 paying £450 per day for 6 months based in Blackpool.
CV Deadline: Friday 19th July at 2pm.
As a User Researcher you will work independently to plan and carry out research projects from preparation through to sharing of research outcomes. You will make use of the most appropriate research methods and tools to turn research insights into recommendations that align with the department's goals and/or delivery outcomes. You will also be responsible for communicating with the users and championing core research principles to team members. Finally, you will test high level and specific aspects of a service, presenting the research findings to help gain consensus and take action based on research finding. You will have the support of experienced User Researchers within the practice, but will be expected to lead within the scope of your work.
"1. Plan and design user research programmes, testing both high level concepts and specific aspects of the services as it is designed and developed.
2. Work within agile project teams, providing, to the team, a focus on user centred design.
3. Generate new and useful insights related to DWP users for the project team to leverage, ensuring where relevant that the insights influence design decision.
4. Communicate the insights gained from user research outputs to both the project team and wider stakeholder, helping to enhance organisational understanding of the users that drives decisions and actionable recommendations.
5. Maintain and develop relationships across the product teams, guiding the team in understanding research approproaches and insights.
6. Prioritize and execute the end to end user research activities, this will include the scope, plan, recruitment, facilitating and also the driving of improvement in the service offered.
7. Plan and conduct research that considers the the diversity of users, keeping in mind access needs and the ethical nature of research.
8. Conduct user research using a range of research methods, selecting the appropriate method, both qualitative and quantitative, depending on the requirements of the programme.
9. Be responsible for improving your own learning, keeping in mind the need to consistently improve your understanding of the role and methods to be used.
10. Work with other teams to understand and leverage existing research material that may add value to the team's research requirements and, where necessary, conduct a gap analysis to fulfill the needs of the team.
11. Be an active member of the user research community, manage and mentor associate user researchers to ensure quality of research, and drive improvements in practice.
Technical Copy Writer
UK Central Government, South East London, UK to £220 per day
This contract with our UK Central Government client is INSIDE IR35 paying £220 per day for 10 DAYS basd in London.
Deadline for applications Thursday 18 @ Noon.
A technical copywriter will help to develop the final draft of the capability map and capability definitions.
The business has created an HMRC wide capability map, the map is too technical, so they need a solid technical Copy writer who can come in and change the language into SMART LANGUAGE - easier for people to across the group to understand and read. This will be rolled out across all of Pub Sec at some point – so this is a high-level project
1 - You will need to have a Professional Writing qualification
2 - Have worked in Public sector or a large corporate environment
3 – Excellent writing skills - PROVEN
We need to procure the services of a technical copywriter to help us develop the final draft of the capability map and capability definitions.
The document needs to be clear and visually compelling to enable stakeholders from across the Department to adopt and use the language of capabilities by turning technical language into plain English. While the map is structurally and conceptually sound there are inconsistencies in formatting and language which still require expert support in order to articulate clearly to our stakeholders.
Advising on appropriate communications solutions across the organisation, Planning, researching and writing content for the full suite of marketing communications, including direct marketing and loyalty pieces, publications, advertisements, campaigns asks and financial appeals.
Independent working, decision making and working with others to address routine, new and complex issues/problems, which are often highly unpredictable in type, content, and circumstances. Forward planning _ organisation to work effectively.
Project management to provide high quality creative solutions and consultancy for integrated marketing communications across print and digital channels.
Working with designers to generate inspiring, innovative creative concepts and end products for printed and digital communications.
Managing creative projects from brief to production, demonstrating careful client management and strong liaison skills.
Business Manager
UK Central Government, Bristol, UK from £400 to £430 per day
This contract with our UK Central Government client is INSIDE IR35 paying £660 per day for 6 months (until February 2020) based in Bristol.
CV Deadline: Thursday 18th July @ 4pm.
Managing x 2 staff business support
previous experience in office management and handling classified documents
Setting deadlines and ensuring action chased, provide preliminary advice on submissions, e-mails, ensure that decisions, requests for action are communicated correctly and in timely fashion.
Ensure that action notes/minutes are taken of all meeting within your portfolio, whether by your or by others, quality assuring papers/submissions for action or approval before onward transmission, ensuring that those not up to standard are amended.
Support and lead, as required, or support relevant members on areas of work within your portfolio, commissioning input, analysing and preparing submissions as necessary.
Development of operational policies following staff survey results, any structural changes to the directorate in the light of the baseline review), ensure that key stakeholders are for meetings
Business Manager
- Engagement with Stakeholders and other functions;
- Oversight of Flexible-Working hours;
- Focal point for management of accommodation issues;
- Managing new starters inductions;
- Support for Business Change activities;
- Development and management of Business cases;
- Recruitment for the programme, engaging with functions to ensure suitable candidates;
- Production of reports for Senior Management;
- Responsible for the management of classified documents;
- Management of Business Continuity activities;
