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      Digital Design

      Digital Design Jobs

      Visit Anglo Engineering Talent Portal for latest career opportunities with leading and rapidly growing engineering companies in the UK and abroad. Anglo has a dedicated recruitment team specialising in permanent and contract jobs at all levels.

      2 jobs found

      Senior Business Designer

      • Full review of the existing Channel Shift Strategy in the context of current HMCTS reform work and its multi-channel focus • Analysis of appropriate UK and international good practice in channel optimisation and channel shift • Incorporation of the HMCTS approach to provision of Assisted Digital support and adherence to Accessibility and Inclusion requirements • Alignment of the strategy with the broader User Experience Team’s Customer Experience Strategy • Fully

      User Experience Designer

      • Future state experience designs for users engaging with HMCTS via multiple channels, including phone, digital, SMS, web chat, email and letter; • Usability testing of multi-channel experiences with HMCTS customers; • Identify requirements and customer experience measures to support the experience design; • Demonstrate a measurable link between changes in customer experience, business benefits and outcomes • Engagement with project delivery teams to embed the design into
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