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      Customer Service Jobs

      Job seekers, by registering with our job board, you will find a wide range of engineering and technical vacancies with large contractors and consultancies. Search below for contract and permanent Customer Service positions.

      12 jobs found

      Customer Service Manager

      • UK, East of England, Cambridgeshire
      • Negotiable, Full time, Permanent
      The Role: - The purpose of the role is to strive to deliver 100% customer satisfaction. - Deliver key business objectives including being a leading service company. - Facilitate the development of systems and processes to optimise customer service and business performance. - To lead, develop and provide a leading customer service team to embed a service culture across all delivery teams. - You will be responsible for developing and delivering strategies to improve customers’ experiences

      Customer Insight Analyst

      • British Gas, UK, South East, Surrey, Staines,
        30 The Causeway (Lakeside House) , TW18 3BF
      • Negotiable, Full time, Permanent
      Supporting the development of data-driven customer focused solutions to meet the UK Home Strategy whilst also meeting customer’s needs Extracting, manipulating and analysing data to provide critical insight with clear the insights and recommendations with a clear focus on delivering actionable insight Plan analysis effectively and deliver on-time, on-budget and creating actionable insight not just information Work flexibly with colleagues in the Insight & Analytics team to deliver the

      Customer Service Advisor

      • British Gas, UK, Scotland, Lothian, Edinburgh,
        Scottish Gas, Number One Waterfront Avenue, Edinburgh, EH5 1SG
      • from £18,561 to £19,573 per year, Full time, Permanent
      At British Gas, we share a common purpose to help our customers today and secure energy for tomorrow. As a Customer Service Advisor at our Edinburgh call centre, you could play your part. You’ll be joining a team of people from many different backgrounds who are united in living our values, doing the right thing for customers, keeping things simple and being extraordinary together. You’ll be responsible for resolving a range of enquiries from our residential customers politely and

      Customer Service Advisor

      • British Gas, UK, Wales, South Glamorgan, Cardiff
      • from £18,561 to £19,573 per year, Full time, Permanent
      At British Gas, we share a common purpose to help our customers today and secure energy for tomorrow. As a Customer Service Advisor at our Cardiff call centre, you could play your part. You’ll be joining a team of people from many different backgrounds who are united in living our values, doing the right thing for customers, keeping things simple and being extraordinary together. You’ll be responsible for resolving a range of enquiries from our residential customers politely and

      Customer Service Apprenticeship

      • British Gas, UK, Wales, South Glamorgan, Cardiff
      • from £18,561 to £19,573 per year, Full time, Permanent
      As an Apprentice at our Cardiff Call Centre, you will play your part in delivering excellent customer service to our existing customers. You’ll be joining a team of people from many different backgrounds who are united in living our values, doing the right thing for customers, keeping things simple and being extraordinary together. You will deal with everything from billing payments to new SMART Meters to changing a Direct Debit – or helping customer when moving to their new home, all with

      Customer Service Apprenticeship - Edinburgh

      • British Gas, UK, Scotland, Lothian, Edinburgh
      • from £18,561 to £19,573 per year, Full time, Permanent
      Here is your chance to train as a Customer Service Advisor through our fantastic and industry leading Apprenticeship scheme and come on an exciting journey with us, helping people today and securing energy for tomorrow. The Role As an Apprentice at our Edinburgh Call Centre, you will play your part in delivering excellent customer service to our existing customers. You’ll be joining a team of people from many different backgrounds who are united in living our values, doing the right thing

      Customer Communications Specialist

      • British Gas, UK, South East, Surrey, Staines-upon-Thames
      • Negotiable, Full time, Permanent
      This role is about making us an easy company to deal with, not just selling products but making a difference on a personal account level. If you like playing with words and would enjoy an operational "in life" role this may be for you? You will be responsible for the delivery of new & existing communications across the energy customer lifecycle providing the right message at the right time to the right customer. It will include: Supporting the delivery of our communication

      Customer Insight Analyst

      • British Gas, UK, South East, Surrey, Staines,
        British Gas Staines Swan House, The Causeway, TW18 3BF
      • Negotiable, Full time, Permanent
      Supporting the development of data-driven customer focused solutions to meet the UK Home Strategy whilst also meeting customer’s needs Extracting, manipulating and analysing data to provide critical insight with clear the insights and recommendations with a clear focus on delivering actionable insight Plan analysis effectively and deliver on-time, on-budget and creating actionable insight not just information Work flexibly with colleagues in the Insight & Analytics team to deliver the

      Customer Relations Representative

      • British Gas, UK, Wales, South Glamorgan, Cardiff, CF10 5BT
      • from £18,561 to £19,573 per year, Full time, Permanent
      As a Customer Service Representative within the Customer Relations Team, you’ll be responsible for the end to end management and resolution of complaints and enquiries from British Gas domestic energy customers. You’ll take full ownership of your customer, getting to the heart of the query through investigation, deciding the best course of action and have the time to provide excellent service that earns our customers trust. You’ll need to have great attention to detail ensuring everything

      Client Co-ordinator

      • British Gas, UK, Scotland, Berwickshire,
        Southbridge House, Whinfield Road, Selkirk, TD7 5DT
      • to £17,160 per year, Full time, Permanent
      As a Client Co-ordinator, you will have a variety of duties, responding to customer requests either by phone or email in a professional and timely manner. Successfully managing Engineer's diaries to ensure that the clients needs are met, using various systems and
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