Digital Analytics Manager

  • British Gas, UK, South East, Surrey, Staines
  • Negotiable, Full time, Contract
You will provide deep analytical insight into customer behaviour across app and web and recommend improvements to customer experience/journeys, commercial performance and drive ongoing improvement in core Customer Operations objectives You will embed digital analytics into plans and initiatives to enable and drive effective decision making and prioritisation at leadership level and across Customer Operations and guide the product and development teams in building the right product and