Senior Business Analyst


UK Central Government

  • UK, Croydon
  • to £500 per day
  • Contract , 12 months
  • Full time

THIS CONTRACT WITH THE HOME OFFICE (HO) IS OUTSIDE IR35 PAYING UPTO £500.00 PER DAY FOR 8-12 MONTHS BASED IN CROYDON

CANDIDATES MUST ALREADY HOLD A VALID SC CLEARANCE, ANY CANDIDATES WITH SC CLEARANCE WILL HOLD AN ADVANTAGE.

CV SUBMISSION DEADLINE : Wednesday 13th February 2019 at 12:00 noon

DESCRIPTION:

• Interviewing, analysing documents, draw out requirements through workshops, surveys, visiting sites, developing business processes using task flow analysis and work-flow analysis.

• Collect, evaluate and compress data and information from multiple sources, resolve conflicts and differentiate. between actual and required user need.

• Deliver results after thorough research of functional needs by collaborating and communication between various users.

• Using strong analytical reasoning to understand end user's requirements and transforming them into operational application.

• Acquire deep knowledge of working systems and bringing efficient and effective changes for better performance.

• Understanding business process management and business requirements of the customers and translating them to specific requirements.

• Making sure that the recommended solution is optimal.

• Understanding the technical designs as well as the specifications.

• Effectively communicating with project teams, service teams and stakeholders to deliver functional requirements.

• Very strong technical skills, coupled with business intelligence and a deep understanding of the customer's needs so that they can be transformed into application and operational requirements.

• Acting as an interface between business units, technology teams and support teams.

TASKS AND DELIVERABLE:

• Works with service teams to elicit high-level requirements and capture business needs.

• Clearly articulates and documents business requirements.

• Assesses the risks of various solutions and prioritizes competing business demands.

• Manages ongoing relationship with business partner to drive satisfaction with IT.

• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.

• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies.

• Engages with knowledge workers to incorporate usability and user interface needs when designing systems.

• Proactively resolves customer satisfaction issues.

ESSENTIAL skills

1. Understanding of SIAM or ITIL

2. Demonstrated ability to communicate in both verbal and written communication

3. Demonstrated analytical skills

4. Basic understanding of information technology and business concepts

5. Familiarity with general business functions

6. Problem solving and strong communication skills

QUALIFICATIONS and EXPERIENCE required

1. Experience of delivering change to an IT Service Organisation

2. Bachelor’s degree in any field.

DESIRABLE skills

1. Understanding the role of the service-based environment and the application

2. IT Service Reporting

3. Experience of working in a transformation project

CV SUBMISSION DEADLINE : Wednesday 13th February 2019 at 12:00 noon

UK Central Government
  • Quote ref: 990027/11590
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