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  • UK, London
  • £495+ per day
  • Contract , 6 months
  • Full time

Our Government client is currently recruiting for a Content Designer on a 6 month contract paying £495 P/D Inside IR35.

Role: Content Designer

Contract Length: 6 months initial

Location: London / WFH


Pay Rate to Candidate: £495 UMB to candidate

Security Clearance: BPSS


Roles and responsibilities: The post holder will be responsible for identifying and matching user needs to appropriate digital content formats, and creating, monitoring and improving content and style to support design and delivery of simple, clear digital services (information and transactions). Developing digital content to help citizens, businesses and specialists with engagement and transactions.

Role requirements:

Help the team come up with the best format to display the content to the user (this might be written, audio, video formats etc)

Create the content necessary for the solution agreed upon; The content might need to be vetted by a legal team to make sure we are within the law requirements;

Advocate and work with the legal team to compromise on language that meets the user needs regarding plain language.

Work together with the service designer to prototype concepts and visualise the proposed solutions; prep prototypes for usability testing

Iterate the content and the format of the content to meet the user needs identified in the previous stage of the project

Iterate on solution design according to usability testing feedback

Co-create with the team the wider implications and long-term impact, recommendations, guides and policy changes

Coordinate updates to mainstream content related to Child Arrangements Tool and Spent Convictions checker - will require raising Zendesk tickets and working with GDS

Skills & experience required:

Solid writing (and editing) in clear English

Knowledge of GDS, Whitehall and Zendesk

Good content strategy thinking - eg around formats

Prototyping (lo-fi) experience and ability to explore and improve user journeys

Experience of working with User Research, Interaction and Service designers - preferably in an Agile team

Solid stakeholder management skills

Good team player

  • Quote ref: 990039/38423

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