Credit Control Assistant

Other
  • UK
  • Permanent
  • Full time
  • Negotiable
Our client is one of the world’s most respected consultancies. They have a requirement for a Credit Control Assistant to join their growing team on a permanent basis and to help support their increasing portfolio and workload. The role is hybrid working and is located in any of their UK offices. Job...
  • Posted
  • Deadline: 24.06.2024

Managing consultant

Nisa Hamid

Quote ref: 1061/90557

Quote ref: 1061/90557

Job description

Our client is one of the world’s most respected consultancies. They have a requirement for a Credit Control Assistant to join their growing team on a permanent basis and to help support their increasing portfolio and workload. The role is hybrid working and is located in any of their UK offices.  

 

Job Description:  

 

Some of the main responsibilities for this role include:  

- To assist in the collection of external customer debt.  

- To inform and resolve any issues or disputes on external Customer accounts that may prevent payment.  

- To build internal Customer relationships to assist in the Cash Collections role.  

- To build external Customer relationships to assist in the collection of cash.  

- To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure.  

- To maintain Customer account records to communicate previous actions taken.  

- To demonstrate ability to meet the monthly cash target both individually and as a team.  

- To advise Business Units of any potential issues or problems that may arise on external.  

Customer accounts.

Requirements

Qualifications:  

- ICM or equivalent would be desirable.  

 

Experience:  

- A strong track record of working in a Collections/Credit Control environment.  

- Experience working with purchase orders and resolving disputes.  

 

Skills:  

- Excel: Intermediate level in order to create spreadsheets and maintain databases when required.  

- Word: Basic level in order to create written communication and reports.  

- Outlook: Intermediate level in order to communicate with Customers via email.  

- Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner.  

- Able to work collaboratively, thus building strong relationships with Project Managers and Finance colleagues.  

- Skilled at prioritising workload to ensure key deadlines are met.  

- Organised and flexible.  

- Effective communicator.

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