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  • Remote working
  • to £21.57 per hour (Within IR35)
  • Contract , 6 months
  • Full time
  • Eligibility to work: UK

Contract Length: 6-month contract  

Location: Remote  


This role is an exciting opportunity for a talented Business Support Officer and PA to be a part of an ambitious programme of work to transform mental health services, with exposure to senior colleagues  


The primary purpose of this role will be to provide diary management and business/administrative support to two Heads of Mental Health. The position holder will need exceptional skills in prioritisation and organisation. The position holder needs to be able to work with limited supervision to manage diaries and discrete pieces of work, and will make decisions within their remit, while escalating any sensitive items as required. The role requires someone with excellent attention to detail and the ability to plan ahead to provide a clear forward-look of future diary commitments for the two Heads of Mental Health. The role will also provide support to the Integrated Directors’ Office and wider PMO and Delivery team as required. The position holder will need to be a strong team player with strong communication skills and will be experienced in keeping senior managers abreast of developments in their work. It is a fastpaced work environment so the team is looking for someone able to deliver to tight deadlines. We encourage applicants who are keen to develop and progress to more senior roles in the team, provided the successful candidate can demonstrate the key professional and personal attributes detailed in this job description.  

The team is tight-knit and highly motivated to make a tangible impact on frontline service delivery. We are looking for someone with a ‘can do’ attitude, who is accountable for their work, and motivated to learn.  


In particular the post holder will:  

• Provide high quality business/administrative support and diary management to the two Heads of Mental Health as their PA. The successful post-holder will be required to support and help the Heads of Mental Health manage their full work portfolio;  


• Provide business/administrative support to the Integrated Directors’  

Office to help facilitate a coordinated business support service to  

senior leadership;  


• Provide ad hoc general business/administrative support to the PMO &  

Delivery Team to facilitate overall delivery of the Mental Health  



• Engage proactively with colleagues Improvement and other ALBs in the fulfilment of their duties; and  


• Support production of appropriate business management documents  

and materials.


• The main personal attributes required for this role are listed below but are not exhaustive: • Strong organisational skills and the ability to prioritise work with minimal supervision; • Ability and willingness to perform administrative tasks well and efficiently
• with a focus on supporting the portfolio of work of the whole team; • An interest in healthcare and mental health with a desire to learn more in this area; • A desire to develop new skills; • A positive ‘can-do’ attitude and an ability to remain positive and constructive in a challenging environment; • Strong interpersonal skills and the ability to build relationships with colleagues across multiple organisations and at all levels; • A strong team player with excellent communication skills
• including the ability to communicate with influence to a broad range of stakeholders; • The ability to understand the impact of everyday tasks on broader team
• and organisational
• outcomes.


Key Functional Responsibilities  


Project Management  

• Undertake information/project analysis.  

• Participate in relevant internal and external working groups/projects to  

provide information/analyst advice and support and to maintain data  

collection systems for its effective use by the team.  

• Analyse and report on data and monitor the processing of data and  


• Provides information to project lead on project and statistical  

information matters.  

Financial and Physical Resources  

• Support and inform the requirement and targeting of resources,  

monitoring, implementing and evaluating jobs and delivery of financial  

recovery/savings plans by providing high quality information and  


Contribute to the financial delivery of the agreed portfolio ensuring it is  

delivered on time.  


People Management  

• Provide training, advice and support on own area of responsibility.  

• Support training and induction of staff.  

• Supervises team on their day to day activities  

• Participate in the recruitment processes  


Information Management.  

• Carry out timely and accurate information analysis and reporting on  

agreed areas of portfolio and present findings in an agreed manner.  

• Develop and maintain databases required by job.  

• Maintain administrative and information resources.  

• Contribute to effective information management within the team.  


Research and Development:  

• Undertake auditing of projects, services and initiatives.  

• Carry out web based and publications research.  

• Actively supports and contributes to the development of key  

performance indicators for the successful assessment of performance.  


Planning and Organisation:  

• Support implementation of administrative processes, service, initiative  

through timely and relevant information analysis and administrative  

support, in accordance with the agreed priorities of the team.  

• Organise meetings or events and assist in the diary management  

requirements of individuals in connection with portfolio of work.  


Policy and Service Development:  

• Propose changes to own project, service, and initiative work, informing  

policy and making recommendations for more effective delivery.  

• Contribute to the review and development of existing project  

information management systems and contribute to the development  

of an integrated approach to project management.  

• Authorised signatory for travel arrangements and meeting expenses

  • Quote ref: 990045/58163

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