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Senior User Researcher

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  • Remote working
  • £600+ per year
  • Contract , 6 months
  • Full time

Our Government client is currently recruiting for x2 Senior User Researchers on a 6 month remote contract paying £600 P/D Inside IR35.

Role: Senior User Researcher

Headcount: 2

Digital/Non Digital: Digital

Contracting Authority: DHSC

Sensitive Information on Client –YES - please do not advertise rate or client name

Contract Length: 6 months

Location: Remote

IR35: Inside

Pay Rate to Candidate: £600

Minimum Requirement:

We’re interested in people with skills in:

● Conducting pandemic safe research that is accessible

● in-depth interviews, workshop facilitation, ethnography research techniques

● Trauma-informed practice

● Ethical and best practice research, and the ability to explain this to stakeholders and other team members

● Inclusive research

● making complex language and processes easy to understand (how things work now, what are the issues, what works well already etc)

● giving direction on which tools or methods to use and experienced in meeting the needs of users across a variety of channels, offering insight and expertise in how user needs change over time

● researching vulnerable and niche audiences such as those in financial hardship, with health concerns, young people, elderly or the disabled

● research moderation skills and questioning techniques

● developing qualitative research discussion guides for different objectives and research questions

● providing feedback to and mentoring others to make sure they’re delivering quality work

Experience required:

● Significant experience of user research within a government or health setting, understanding and application of GDS approach

● Strong knowledge of best practices in user research and user-centered research, and the ability to embed them into an agile workflow to deliver timely outputs.

● Ability to adapt to different audiences.

● Participation in research practice development, training and mentorship

● Ability to manage and influence stakeholders and contribute to improving these relationships, using evidence to explain decisions made.

● Ability to define strategies and policies, providing guidance to others on working in the strategic context.

● Good time management and the ability to work autonomously.

● Adept at providing simple, clear and audience appropriate research and synthesis

● Ability to get to the heart of an issue, demonstrating expert knowledge in an applied setting

● Experience of high profile programmes of work, with levels of complexity and uncertainty

Security Clearance: BPSS

CV Deadline: 24/06

Interview Process: 30 min teams

  • Contact: Jordan Key
    020 7531 5757 (Offline)
  • Date: 06.07.2021
  • Deadline: 06.08.2021
  • Quote ref: 100377/42484

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