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Senior Service Designer

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  • Remote working
  • to £800 per day
  • Contract , 6 months
  • Full time

Our government client are currently looking for a Service Designer to join their team on a new contract.

Contract Length: 6 MONTHS

Location: remote

IR35: inside

Pay Rate to Candidate: £800 per day

Security Clearance: bpss

CV Deadline: 30/06/2021 @ 4pm

Interview Process: 2 stages

As a Senior Service Designer, your main responsibilities would be:

Work across multiple services and provide strategic direction on service design

Work with the team and stakeholders to document, map and visualise current and new services to help us understand the landscape

Create visions, strategies and roadmaps to help guide teams and stakeholders

Document holistic user journeys to communicate and help make and understand decisions

Analyse existing services to understand pain and failure points to help improvements

Actively promote good design rationale with the team and stakeholders to ensure quality outcomes

Understand the needs of both users and stakeholders and communicate them in an engaging way

Create prototypes to test an idea and inspire the team and stakeholders

Create design patterns that can be used across our services to ensure consistency and scalability

Become a service design standards bearer and promote service design activity across the department

You’ll have relevant experience in:

Interpreting technical and stakeholder needs and communicating them visually and compellingly to both the team and stakeholders

Working collaboratively in agile multidisciplinary teams and contributing to successful use of design

Creating meaningful metrics and translating data into insights to inform decisions

Designing systems across multiple services and touch points whilst delivering the simplest of outcomes based on evidence

Bringing both the team and stakeholders along the journey with you to ensure feedback is taken on board and decisions make sense

You will also have these Qualifications/Skills:

Have knowledge of the GDS Service Standards

Understand data systems and models

Ability to work with minimal support and influence and mentor others.

Ability to help set direction and embed good practice within teams.

CV Deadline: 30/06/2021 @ 4pm

  • Contact: Gamal Clarke
    020 7531 5757 (Offline)
  • Date: 15.09.2021
  • Deadline: 29.09.2021
  • Quote ref: 100377/42724

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