Our Government client is currently recruiting for a SC Incident & Problem Manager, on a 6 month contract paying £396 P/D outside IR35.
Role: SC Incident & Problem Manager
Duration: Min 6 months
Rate: 396 Per day
IR35: OUTSIDE IR
Clearance: SC ESSENTIAL
The Incident & Problem Manager will manage, coordinate and support the timely resolution of solution based issues using Jira.
You must be able to challenge, triage and prioritise with hands on the details of issues, be able to facilitate the understanding of technical and functional detail across the originator and resolvers and ensure that priorities are clearly agreed so that timeliness of resolution can be made.
Able to administer and support Jira a bonus.Hands on experience handling issues in a large multi-discipline, multi-workstream, multi-release programme
• Ability to effectively handle solution issues arising across a wide range of concurrent build and test phases.
• Highly energetic and solution-orientated
• Excellent analytical skills; ability to resolve complex problems quickly
• Excellent stakeholder management skills
•Excellent collaboration skills
Understanding of Oracle Fusion Cloud technologies