Our public sector client is currently looking for a Digital Delivery Manager for a 6 months contract at £600 inside IR35.
Contract Length: 6 months
Pay Rate to Candidate: £600.00 UMBRELLA
Security Clearance: BPSS
Interview Process: TEAMS
A delivery manager is accountable for the delivery of products and services and the performance of the team. Will build and maintain teams ensuring they are motivated and collaborating. Identify obstacles and help the team to overcome them, focus the team on what is most important to the delivery of products and services, facilitate continuous improvement and apply the most appropriate agile and lean tools and techniques. The complexity or breadth of products or teams will vary in this role, depending on the context.
Identify and compare the best processes or delivery methods to use and recognise when something does not work.
Help teams to manage and visualise outcomes.
Listen to the needs of technical and business stakeholders and interpret them, whilst managing their expectations.
Report on financial delivery and monitor costs and budget, knowing when to escalate issues.
Recognise when to move from one stage of the product life cycle to another and ensure the team is working towards the appropriate service standards.
Manage the pace and tempo of the team and address internal and external risks, issues and dependencies.
Identify and challenge organisational processes of increasing complexity and those that are unnecessarily complicated.
Prioritise the most important or highest value tasks and remove blockers or impediments that affect plans and can develop a plan for difficult situations.
This role will be working within Exeter Development and Cloud PaaS Services, which is a department comprised of ~100 people split into a number of cross-functional teams delivering key national services across a number of domains, including: Cyber Security, Cancer Screening, and Urgent & Emergency Care.
The Delivery Manager is responsible for the delivery of designated products and services by one or more multi-disciplinary user-centred or software delivery teams. The responsibilities of this role include but are not limited to:
1. Work with the teams to ensure the successful delivery of services. This includes planning, managing delivery progress, removing impediments and managing risks and issues.
2. Ensure the delivery teams work to agile principles and practices.
3. Drive continuous improvement within the teams.
4. Work closely with the product managers to ensure that the vision, objectives or outcomes of the team are clearly defined, well-articulated and understood by all members of the team.
5. Work closely with key external stakeholders to manage and support all activities associated with research user testing, deployments and implementation of products and services.
• Practitioner level knowledge of:
o Agile practices, tools, techniques and culture - specifically Scrum and Kanban practices
o Delivery metric tracking and effective methods to prioritise and forecast delivery
o Task management, workflow or collaboration tools. e.g. Trello, Jira, Confluence, Slack and Miro
o Product prioritisation, delivery planning and facilitation techniques
• Working level knowledge of:
o User-centred design and development and iterative agile software development techniques related to the full product lifecycle
o Coaching methods to build and sustain high performing teams
o GDS service standards, technology code of practice and government service manual
o Effective risk and issues management
• Excellent appreciation of the value and need to follow accessibility standards (W3C)
• Working level knowledge of scaling agile teams effectively
• Working level understanding of security, privacy and common standards (e.g. API's, design components, clinical safety)
• Knowledge of Health and Social Care and the NHS