Our Government client is currently recruiting for Delivery Manager on a 6 month remote contract paying £595 P/D inside IR35.
Role: Delivery Manager
Contract Length: 6 months
Pay Rate to Candidate: £595pd
Practitioner level knowledge of:
• Agile practices, tools, techniques and culture - specifically Scrum and Kanban practices
• Delivery metric tracking and effective methods to prioritise and forecast delivery
• Task management, workflow or collaboration tools. e.g. Trello, Jira, Confluence, Slack and Miro
• Product prioritisation, delivery planning and facilitation techniques
Working level knowledge of:
• User-centred design and development and iterative agile software development techniques related to the full product lifecycle
• Coaching methods to build and sustain high performing teams
• GDS service standards, technology code of practice and government service manual
• Effective risk and issues management
Excellent appreciation of the value and need to follow accessibility standards.
• Working level knowledge of scaling agile teams effectively
• Working level understanding of security, privacy and common standards (e.g. APIs, design components, clinical safety)
• Working within large scale data projects and programmes
• Knowledge of Health and Social Care and the NHS
Skills and Experience Essential
Agile and Lean practices
• Applying effective agile principles (from the agile manifesto) into practice to successfully manage the delivery of (often multiple) digital features or a product or service by a multi-disciplinary user-centred development team
• Using clear, open and transparent frameworks with a delivery team (such as Kanban, Lean, Scrum, Scrumban, Feature-driven development or Spotify agile) and blending them depending on the context.
• Experience of using agile tools intelligently for task management, collaboration and reporting.
• Comparing frameworks, including innovative methods (those not previously used in practice), to identify the best methods for delivery. Skilled in recognising when approaches are not successful and encourages a mindset of experimentation within the delivery team.
• Measuring, evaluating, managing and visualizing outcomes in being agile by measuring individual behaviours, team behaviours, engagement and business value outcomes within a delivery team using techniques such as Niko-Niko calendars, team health surveys, dojo activities and sprint reviews/demos.
• Facilitating visualisation exercises for a delivery team (such as cause-effect diagrams, brainstorms, metaphorical retrospectives)
• Facilitating collaborative workshops and delivering presentations (e.g. show and tells) to groups, often communicating and eliciting complex information.
• Making visible the work of the team by working in the open (such as having physical Kanban boards; publishing roadmaps, milestones, delivery progress, burndown data, key ceremonies and actively blogging or sharing achievements)
• Coaching techniques to influence and persuade others to take a specific course of action to keep activities on track
Team Dynamics and Collaboration
• The phases of group development and related activities (forming, storming, norming, performing)
• Resetting and pivoting team activities based on changes that impact group development
• Research, design and development practices (such as pairing, rapid prototyping, research techniques, code reviews, task branching, continuous integration and regular release cadences).
• Using continuous mentoring approaches and experience of enabling a team to share skill sets.
• Planning and facilitating collaboration workshops (such as retrospectives, team building activities, design sprints, lean coffees)
• Providing and facilitating feedback to individuals and teams retrospectives, 360 team evaluations, health checks, team awards)
• Servant leadership to gain and maintain trust, confidence, commitment and collaboration of team members
• Recognising and facilitating the best team make-up required depending on the context and situation
• Supporting and mentoring other Delivery Managers and regularly contributing and sharing best practice across communities of practice.
• Using data to forecast and inform planning activity (such as use of burndown data, cycle time, cumulative flow, velocity, card counts, resolution rates, planned absence)
• Scheduling and sequencing activity to optimise flow and critical paths to delivery, setting appropriate milestones and review points (use of techniques such as timeboxes, WIP limits)
• Scheduling and facilitating agile techniques for short- and long-term planning (such as planning poker for sprint planning or T-shirt sizing for roadmap planning)
• Working level experience of:
• Providing delivery confidence (by using data such as delivery cadence, RAID assessments, burndown data)
• Prioritising the most important or highest value tasks using driven development techniques (such as hypothesis-driven development, test-driven development, rapid prototype design and testing)
• Identifying key stakeholders and analysis of their interests, requirements, levels of influence and impact.
Maintaining delivery momentum and making the process work
• Managing cadence and tempo.
• Experience in facilitating delivery flow through the team.
• Actively tracking, managing, removing, minimising or escalating risks, issues and dependencies and understand how they impact the work of the team.
• Working level experience of:
• Helping guide teams through the implementation of a new process.
• Managing approvals and technical release processes.
• Identifying and challenging processes of increasing complexity and those processes that are unnecessarily complicated. Experience of adding value and coaching related or dependant teams to inspect and adapt.
• Expert level experience of supporting and providing guidance on administration processes and policies (such as travel, external room booking, expenses, annual leave)
• Translating and accurately communicating to technical and non-technical stakeholders in a variety of formats
• Managing a broad range of diverse stakeholders, being flexible, understanding their needs, managing expectations and building consensus.
• Facilitating difficult discussions within a user-centred multidisciplinary team or with diverse stakeholders.
• Advocating for the team and building key networks and relationships.
• Monitoring and reporting delivery progress in a variety of ways (such as highlight reports and extended show & tells)
• Skilled and experienced in proactive and reactive communication
• Planning and transitioning between stages of a product life cycle (discovery, alpha, beta, live, decommission)
• Scheduling and managing the onboarding and offboarding of relevant people through the product lifecycle.
• Managing delivery of products and services at different phases.
Medical device information systems MDIS – surgical devices and implants
Questionnaire research and data related to this workstream. Build questionnaire – how is this conducted. Running workshops, scoping project from scratch
Agile background – Kanban etc lean scrum etc
Fast paced delivery
2 BAs reporting into them
Work well under pressure